01
IT infrastructure
Servers, virtualization, storage and backups
- Health and capacity monitoring
- Operating system and firmware updates
- Backup checks and test restores
- Replacement and capacity planning
Services / Managed services
Your IT, monitored and managed
Ongoing care for your servers, network and end-user devices, so problems are fixed before your team notices them.
Services / Managed services
Your IT, monitored and managed
Ongoing care for your servers, network and end-user devices, so problems are fixed before your team notices them.
Short answer
Advantt's managed services look after a company's IT infrastructure, network and endpoints on an ongoing basis: monitoring, patching, backup checks, device management and support, from one team based in Petaling Jaya.
What's included
Three layers, one agreement
What's included
Three layers, one agreement
02
Network
Switches, Wi-Fi, firewalls and internet links
- Uptime and performance monitoring
- Firmware and security updates
- Configuration backups
- Changes made on request
03
Endpoint management
Desktops and laptops
- Operating system and application patching
- Security software status across every device
- Device inventory and warranty tracking
- Setup for new staff and secure offboarding for leavers
Also included
Support, reporting and vendor coordination
Also included
Support, reporting and vendor coordination
Support when you need it
One number and one email for your team, answered by people who know your systems.
Regular reports
Clear reports on device health, updates, backups and open issues, with recommendations.
Vendor coordination
We deal with Dell, Lenovo, HP and other vendors on warranty claims and support cases for you.
Monthly report
What you see every month
A short report on device health, updates, backups and open issues, with recommendations for the next month.Monthly report
What you see every month
A short report on device health, updates, backups and open issues, with recommendations for the next month.
How it works
From first call to supported service
01
Onboard
We inventory your servers, network and devices, document them and set up monitoring.
02
Stabilize
We close gaps first: missing updates, failed backups and unsupported devices.
03
Run
Monitoring, patching, backups and support continue every day.
04
Review
We review reports with you regularly and plan upgrades before they become urgent.
01
Onboard
We inventory your servers, network and devices, document them and set up monitoring.
02
Stabilize
We close gaps first: missing updates, failed backups and unsupported devices.
03
Run
Monitoring, patching, backups and support continue every day.
04
Review
We review reports with you regularly and plan upgrades before they become urgent.
Why Advantt
Why hand the day-to-day to Advantt
- Infrastructure, network and endpoints managed by one team
- Equipment and services from the same partner, with warranty claims handled for you
- 99.99% uptime across the services Advantt runs
16
years in business
500+
clients served
100,000+
devices supplied
99.99%
hosting uptime
16
years in business
500+
clients served
100,000+
devices supplied
99.99%
hosting uptime
FAQ
Questions we hear before every project
Not answered here? Talk to us and an engineer will reply during business hours.
What exactly is covered?
Your servers and backups, your network and firewalls, and your desktops and laptops: monitoring, updates, device management and support. We agree the exact scope and devices with you at the start.
Can you work with our in-house IT person?
Yes. Many companies use managed services alongside an internal IT person, who keeps day-to-day contact with staff while Advantt handles monitoring, patching and the technical work behind the scenes.
Do you manage Microsoft 365 as well?
Yes. Microsoft 365 users, licenses and security settings can be included alongside your servers, network and devices.
Can you manage devices across several sites?
Yes. Monitoring and endpoint management work across offices, branches and remote staff, with on-site visits arranged when hands-on work is needed.
Tell us what you run today.
Tell us how many users, devices and sites you have, and we will propose a managed services plan.